At Siestly, your satisfaction is our top priority. We understand the importance of loving the products you purchase, which is why we offer an extensive return policy to ensure your utmost satisfaction. When you shop with us, you can buy with the utmost confidence, knowing that we stand behind the quality and comfort of our products.
Extended 100-Day Return Policy #
We give you a generous 100 days from the date you receive your item to decide whether it is right for you. We want to make sure you have ample time to experience and enjoy our products, recognizing that true comfort and satisfaction are measured over time.
Adjustment Period: Embrace the Transition #
We acknowledge that adapting to a new product, especially bedding items, can sometimes take a while. Your body might need up to two weeks to adjust to a new pillow or bedding item. We encourage you to allow this adjustment period to experience the full comfort and support our products offer. This period is crucial, as initial impressions can evolve, leading to a more satisfying and comfortable experience.
Initiating a Return: Easy and Hassle-Free #
If you decide that your Siestly product isn’t right for you within the 100-day timeframe, initiating a return is straightforward:
Contact Our Customer Care Team: Reach out to our dedicated Customer Care team to start the return process. We're here to help every step of the way.
Provide Purchase Details: Have your order information handy to expedite the process. A receipt or proof of purchase might be required to complete your return request.
Prepare the Item: We ask that you return the item in its original condition, undamaged, and preferably in the original packaging. This ensures a smooth return process and helps us to continue offering the best service to our customers.
Return Shipping: Once your return request is processed, we’ll provide you with the necessary details to return your product. Please note that the return shipping methods may vary based on your location and the item's size.
Refund Processing: After we receive and inspect your return, we’ll send you a confirmation email and process your refund. Please allow a standard timeframe for the refunded amount to reflect in your account, as processing times can vary depending on your payment provider.
Your Satisfaction, Our Commitment #
At Siestly, we are committed to ensuring that our customers love their purchases. However, we understand that sometimes, a product may not meet your expectations, and we believe the return process should be as seamless as buying. Our extended return policy and dedicated customer support are designed to provide you with a hassle-free shopping experience, ensuring your satisfaction and peace of mind when choosing Siestly for your home.